180 N Pecan Ct

GIlbert, AZ 85234

602-492-6620

suttleair@gmail.com

OPEN DAILY

8:00 AM - 5:00 PM

Terms and Conditions: HVAC

TERMS AND CONDITIONS FOR

SUTTLE AIR

Home Warranty Service Call
-You have agreed to pay the amount listed during our service call or the balance your home warranty does not cover.
– If your home warranty does not pay the bill with in 30 days you will be billed personally for the job.
-If this is through your Home Warranty you understand that there is a 30 day warranty on the service Provided anything over that , there will be an additional Service Fee and new ticket that needs to be opened up.
-If it is a new issue that has accrued from the initial fix a new ticket will need to be opened up
-We will not come back out if you hired an outside company to come look at a recall and want us to make the repair.
-We do not Do service calls on weekends or after 5pm For the Home Warranty companies, if you would like us to come out during these times there will be an extra fee that the Home Warranty will not pay. (Emergency fee)
-If we have worked on your unit and you start having an issue, we will not cover our work if you call another company out and they diagnose a problem we will not be liable for anything at that point. We will not be responsible for any of our work if you have another company come in after us.
1. Scope of Terms and Conditions.The Terms and Conditions of product sales and service projects are limited to those contained herein. Any additional or different terms or conditions in any form delivered by you (“Customer”) are hereby deemed to be material alterations and notice of objection to them and rejection of them is hereby given. By accepting delivery of the products or by engaging Suttle Air (“Seller”) to provide product(s) or perform or produce any services, Customer agrees to be bound by and accepts these Terms and Conditions unless Customer and Seller have signed a separate agreement, in which case the separate agreement will govern. These Terms and Conditions constitute a binding contract between Customer and Seller and are referred to herein as either “Terms and Conditions” or this “Agreement.” Customer accepts these Terms and Conditions by making a purchase from or placing an order with Seller or engaging Seller to perform or procure any services. These Terms and Conditions are subject to change without prior notice, except that the Terms and Conditions posted on Seller’s Site at the time Customer signs the Installation Proposal will govern, unless otherwise agreed in writing by Seller and Customer.
2. Payment Terms. Customer shall pay Seller according to the terms contained in the Installation Proposal. Final payment shall be due after the work described in the Installation Proposal is substantially completed.
3. Zoning and Permits. Customer agrees to timely furnish all information necessary to secure plans and permits for the work called for under this Agreement, and Customer warrants the work contracted for to be in compliance with applicable zoning, classification and building codes. Any costs for work not in the Estimate but required by lawful authorities to bring the work into compliance with applicable code shall be the responsibility of the Customer. Seller assumes no responsibility for violation of zoning rules/laws.
4. Change Orders.During the progress of the work under this Agreement, if Customer should order extra work not specified in the Agreement, Seller may require such extra work to be considered an agreement separate and aside from this Agreement and may require payment for said extra work in advance.
5. Work Schedule. Work shall be completed within a reasonable time. Performance of this Agreement is subject to labor strikes, fires, acts of war or terrorism, acts of God, adverse weather conditions not reasonably anticipated, unusual delays in transportation, Seller’s ability to obtain materials, and/or any cause beyond Seller’s control.
6. Substitutions. Should Seller be unable to obtain any material(s) specified in the Agreement or any Change Order, Seller shall have the right at its sole discretion to substitute comparable materials and such substitution shall not affect the Contract Price.
7. Excess Materials.Extra materials left over upon completion shall be deemed Seller’s property, and Seller may enter upon the Property’s premises to remove excess material(s) at all reasonable hours.
8. Supervision Responsibility. Seller shall supervise and direct the work at Customer’s Property, using reasonable skill and attention. Seller shall be solely responsible for the construction means, methods, technique, sequences, and procedures for all work performed at Customer’s Property pursuant to this Agreement. Customer shall not interfere with Seller’s work forces or Seller’s subcontractors.
9. Limited Warranty. Seller shall provide Customer with a limited warranty on service and labor for the duration set forth in the Installation Agreement, beginning on the date of completion of services against defects in the quality of workmanship and/or materials (“Warranty Period”). Seller shall not be liable during or following the Warranty Period for any: (a) damage due to ordinary wear and tear or abusive use; (b) damage due to use of the equipment beyond the design temperatures (cooling set below 70°F, for instance); (c) defects that are the result of characteristics common to the materials used; (d) loss, injury or damages caused in any way by the weather elements; (e) conditions resulting from condensation on, or expansion or contraction or, any materials; (f) any water leak, blockage, freezing, or other malfunction of condensate or drain lines; and/or (g) air leaks arising from structural deficiencies within existing supply/return ducts or transitions. If Customer opts for a Warranty Period exceeding two (2) years, Customer agrees to maintain yearly service agreements with Seller for the entire duration of the Warranty Period; Seller shall not be liable for warranty repairs during the Warranty Period in the absence of such yearly service agreement(s). Seller makes no warranty to Buyer regarding materials and/or equipment installed (other than a warranty of title), and Seller authorizes no third person or party to assume any warranty obligation or liability on Seller’s behalf. The only warranties applicable to the materials and/or equipment installed are those, if any, extended by the respective manufacturer that shall furnish to Buyer any and all applicable warranty documents. Seller hereby assigns to Buyer, without recourse, any applicable warranties extended to Seller. Such assignment shall constitute Seller’s sole obligation and Buyer’s sole exclusive remedy from Seller with regard to defective materials and/or equipment installed. This limited warranty is in lieu of all other warranties, statutory or otherwise, express or implied, all representations made by Seller, and all other obligations or liabilities respective of the Services provided at the Property. Seller disclaims all other warranties, express or implied, including without limitation any implied warranty of workmanlike construction, implied warranty of habitability, implied warranty of fitness for a particular purpose or use, and/or implied warranty of merchant ability. Under no circumstances shall Seller be liable to Customer for loss of time, loss of use, inconvenience, or any other incidental or consequential damages that may arise from this Agreement. Unauthorized repairs or attempted repairs shall void this warranty entirely.
10. Design Conditions. All equipment is designed according to the Manual J. standard design temperatures for Phoenix, Arizona (Cooling: 75°F indoor dry bulb temperature w/ 50% indoor relative humidity at 92°F outdoor dry bulb temperature. Heating: 70°F indoor dry bulb temperature w/ 50% indoor relative humidity at 23°F outdoor dry bulb temperature). Seller is not responsible for cooling/heating beyond the Manual J. standard design temperatures, high humidity levels, system reaching dew point, ductwork sweating/producing condensate due to home infiltration rates or any other reason. R-values, structural tightness, ductwork conditions, home infiltration, leakage of ductwork, building materials and any other factor in the load calculation will be determined by the information the Customer provides to Seller upon initial consultation, Seller is not responsible for any problems incurred due to incorrect information provided by Customer at the time of consultation and load calculation. If Customer does not authorize Seller to conduct its own testing to determine load calculations, all insulation values, Seller shall size the new HVAC system based on the size of the existing HVAC system. In such case, Seller shall not be responsible for problems caused by over sizing (including without limitation short cycling, humidity control, and mold growth) or under sizing (including without limitation inability to heat or cool within the Manual J. standard design temperatures).
11. Performance or Condition of Existing Equipment. Seller is not responsible for the performance, functionality, or compatibility of existing equipment, ductwork, duct board, controls, or other equipment/materials that is not replaced during a job installation and that Customer agrees to keep in place. In the event that the system fails to operate properly, the Warranty service will only cover the newly installed equipment, controls, or materials, as well as our workmanship. In the event that an existing piece of equipment prevents the proper start up or operation of the new equipment or system, Customer assumes all responsibility for any additional service charges that may be incurred.
12. Existing Line Set. Seller is not responsible for any problems with heating or cooling due to the existing line set, which may require repair and replacement for an additional cost to the Customer in the event Seller is unable to pull a 500 micron vacuum on an existing line set. Should Customer reject Seller’s recommendation to replace an existing line set, Seller’s limited warranty is voided.
13. Existing Gas Pipe. Seller is not responsible for the condition of any existing gas pipe that is not readily accessible. Customer is responsible for any additional costs incurred if pressure testing is required to identify leaks and necessary repairs.
14. Paint, Patchwork, and Repairs. Seller is not responsible for any painting, patchwork, or repair work that may be required following modification/installation work.
15. Personal Property.Seller is not responsible for damage to Customer’s personal property left in or near the project area.
16. Existing Attic Access Stairs. In the event Customer’s existing stairs cannot be safely utilized for the removal and installation of equipment, an alternate method or access may be required. Seller is not responsible for (a) the replacement or repair of attic steps or stairs that must be removed to complete removal or installation work; and/or (b) any property damage resulting from the removal of the attic steps or stairs.
17. Mold. Seller shall not be responsible for any claims, damages, actions, costs, or other liabilities, whether direct or indirect, that may be caused by, resulting from, or relating to, mold. The discovery and/or removal or any mold or any hazardous materials is excluded from the scope of Seller’s work, and Seller reserves the right to stop work until such mold or hazardous materials are removed.
18. Insurance and Waiver of Subrogation. Customer shall maintain property insurance upon the entire structure including all work to be performed pursuant to this Agreement to the full insurable value thereof. This insurance shall inure against the perils of fire, theft, extended coverage, vandalism, and malicious mischief. Customer and Seller waive all rights against each other for damages caused by insured perils whether or not such damage is caused by the fault or negligence of any party hereto
19. Indemnification. Customer shall indemnify, defend, and hold harmless Seller and its respective directors, officers, employees, agents, sureties, subcontractors, and suppliers from and against any and all losses, costs, expenses, damages, injuries, claims, demands, obligations, liabilities, judgments, fines, penalties, interest and causes of action, including without limitation administrative and legal costs and reasonable attorney’s fees, involving the following: (a) injury or death to any person, or damage to or destruction of any property (including loss of use thereof), except to the extent caused by the sole negligence or intentional misconduct of Seller; and (b) any failure of the Customer to comply with the requirements of the Agreement.
20. Risk of Loss. Risk of loss shall pass to the Customer upon delivery of materials and equipment to Customer’s Property. Seller shall not be responsible for any loss due to fire, theft, vandalism, and/or malicious mischief once delivered to Customer’s Property. Customer shall assume all responsibility for any such loss and Customer shall maintain insurance coverage to protect against such loss.
21. Severability. Should any part of this Agreement be adjudged to be void, unenforceable, or contrary to public policy, only such void or unenforceable portion shall be stricken and eliminated hereof while the other portions remain valid and enforceable.
22. Performance. If Customer fails to perform any of Customer’s obligations herein or if Seller, in good faith, believes that the prospect of payment or performance to be impaired, Seller may upon seven (7) days written notice to Customer terminate this Agreement while retaining all mechanic’s lien rights as well as right to payment for the full amount of work performed plus reasonable overhead and profit, interest, attorneys’ fees, and other charges due and unpaid.
23. Customer is required to put half down when scheduling appointment after accepting estimate
24. Collections. If amounts owing under this Agreement are not paid within thirty (30) days, Customer agrees to pay a late charge on any outstanding balance at Ten per cent (10%) per month or Thirty per cent (30%) per annul on the unpaid amount calculated from the date payment was due. Customer will be deemed to have accepted Seller’s performance as complete under this Agreement unless Customer notified Seller in writing otherwise within thirty (30) days of substantial completion. Should Seller retain the assistance of a third party, including without limitation an attorney, to assist with collection of unpaid amounts due and owing, Customer agrees to pay Seller’s costs associated therewith including without limitation reasonable attorneys’ fees, court costs, and interest at the maximum legal rate.
25. Entire Agreement. This Agreement constitutes the entire agreement between Customer and Seller. No agreements, representations, or warranties other than those specifically set forth herein shall be binding on any of the parties unless set forth in writing and signed by both parties.
26. Cancelation of install Job if you have put a deposit down there will be a 30% cancelation fee to cover all cost of restocking and time slot loss.
27. Property Owner has the right to file a written complaint with the registrar for an alleged violation of section 32-1154 subsection A. The contractor Shall contain the registrar’s telephone number and website address and shall state that complaints must be made within the applicable time period as set forth in section 32-155
AZ ROC
1700 W. Washington St. Suite 105
Phoenix, Arizona 85007-2812

Phone: (602) 542-1525
Fax: (602) 542-1599
https://roc.az.gov/

Sincerely Suttle Air

 **Home Warranty**

Suttle Air has been contracted out by your home warranty company, you are responsible for the service fee up front and if your home warranty has not paid the job in full with in 30 days you will be billed for the rest of the job and need to get reimbursed by your warranty on your own. If you do not agree to our terms please let us know and we will unscheduled your job and you can find another contractor. If we are waiting on authos from your Home warranty please know that we are working as fast as we can to get them and parts ordered by your home warranty, that is if its above our allowed ticket price and something we do not carry on our truck. If you want to take care of this on your own outside of the home warranty without waiting for authos and them to track down parts you will have to try and get reimbursed on your own . Again if your warranty does not pay in the 30 day time frame agreed upon we will be sending the invoice to you as the Home Owner. If you do not agree to our terms again we fully understand just let us know ahead of time so you can find another contractor. If you do agree to our terms than we will continue on with our appointment . Again If you do not agree to our terms we understand, please let us know so we can unschedule you and you can find another contractor. This Does not apply to every Warranty Company either. If you have questions about this statement please contact us.

Refrigerant Recovery & Reclaim

Refrigerant recovery and reclaim in HVAC (Heating, Ventilation, and Air Conditioning) refers to the process of safely removing and recycling or reusing refrigerants from air conditioning and refrigeration systems. Refrigerants are chemicals used in HVAC systems to transfer heat and provide cooling. However, some refrigerants can be harmful to the environment and contribute to ozone depletion and climate change. Therefore, it is important to properly recover and recycle or reuse refrigerants when working with HVAC systems. Refrigerant recovery involves removing the refrigerant from an HVAC system and transferring it to a specialized container for transportation and disposal or recycling. Refrigerant reclaim involves cleaning and processing recovered refrigerants so that they can be reused in other HVAC systems. To perform refrigerant recovery and reclaim, HVAC technicians use specialized equipment, such as recovery units, cylinders, and vacuum pumps. The technician will typically attach hoses to the refrigerant lines of the HVAC system and pump out the refrigerant into the recovery unit. After the refrigerant has been recovered, it is transported to a specialized facility where it can be recycled or reclaimed. Recycled refrigerants are cleaned and purified before being sold for reuse in other HVAC systems, while reclaimed refrigerants are restored to their original chemical composition and purity before being reused. Refrigerant recovery and reclaim is an important part of HVAC maintenance and repair, as it helps to protect the environment and comply with local and federal regulations governing the use and disposal of refrigerants.

Line Set Modification:

In HVAC (Heating, Ventilation, and Air Conditioning) systems, a line set is the pair of copper tubes that connect the indoor and outdoor units of a split air conditioning or heat pump system. The larger tube is called the suction line, and the smaller one is the liquid line. A line set modification refers to any alteration made to the existing line set, such as changing its length, diameter, or location, to accommodate a new or updated HVAC system. For example, if you are replacing an old air conditioning system with a newer, more efficient one, the new system may require a different size or length of line set. In this case, the line set may need to be modified by cutting it to the appropriate length, flaring the ends to attach fittings, or adding refrigerant lines or insulation. Line set modifications should only be performed by qualified HVAC technicians to ensure proper installation and prevent any potential leaks or system damage.

Leak Test

Home Warranty Leak Test: A leak test in HVAC (Heating, Ventilation, and Air Conditioning) refers to the process of identifying and locating any leaks in the refrigerant lines, coils, or other components of an air conditioning or refrigeration system. Leaks in an HVAC system can lead to a variety of problems, including reduced cooling capacity, increased energy consumption, and even equipment failure. They can also release harmful refrigerant gases into the environment, which can contribute to ozone depletion and climate change. To perform a leak test, an HVAC technician will typically use a variety of tools and methods to detect and locate any leaks in the system. This may include pressurizing the system with nitrogen or a refrigerant, using ultrasonic detectors, or applying a liquid leak detector solution to the suspected areas. Once any leaks are identified and located, the technician will then repair or replace the damaged components to prevent any further refrigerant loss or system damage. After the repairs are made, another leak test is typically performed to ensure that the system is operating properly and no additional leaks are present.

Line Set Flush

A line set flush in HVAC (Heating, Ventilation, and Air Conditioning) refers to the process of cleaning the refrigerant lines of an air conditioning or refrigeration system to remove any contaminants or debris that may be present. Over time, refrigerant lines can accumulate dirt, debris, moisture, or other contaminants that can impact the performance and efficiency of the system. This can lead to problems such as reduced cooling capacity, increased energy consumption, and even equipment failure. To perform a line set flush, an HVAC technician will typically use a flushing agent or solution to clean the interior of the refrigerant lines. The solution is usually circulated through the lines using a special flushing tool, and then removed along with any contaminants that have been dislodged. After the line set flush is complete, the technician will typically perform a leak test to ensure that the system is not losing refrigerant due to any leaks in the lines. The technician may also perform other maintenance tasks such as replacing filters, checking refrigerant levels, and inspecting the system for any other issues. Line set flushes are typically performed as part of routine maintenance or during system repairs to ensure that the system is operating at peak efficiency and to extend the lifespan of the equipment.

Disposal/Haul Away of HVAC Equipment

Disposal or haul away of HVAC (Heating, Ventilation, and Air Conditioning) equipment refers to the process of removing old or unwanted HVAC systems or components from a property and disposing of them properly. When an HVAC system reaches the end of its useful life, it is important to dispose of it in a responsible and environmentally-friendly way. This may involve recycling or salvaging any reusable components, disposing of hazardous materials such as refrigerants properly, and ensuring that any remaining components are disposed of in a way that does not harm the environment. To dispose of HVAC equipment, an HVAC technician or contractor will typically dismantle the system and remove any hazardous materials such as refrigerants. Any reusable components, such as copper tubing, can be salvaged and recycled. The remaining components, such as the compressor or the condenser, may be recycled or disposed of at a designated waste disposal facility. Some HVAC manufacturers also offer take-back programs or other recycling options for their products. Proper disposal or haul away of HVAC equipment is important to protect the environment and comply with local and federal regulations. It is recommended to work with a licensed and reputable HVAC contractor who can ensure that the disposal or haul away process is done properly and responsibly.

vacuum

Pulling a vacuum on an HVAC (Heating, Ventilation, and Air Conditioning) system is an important step in the installation, maintenance, or repair process. The purpose of pulling a vacuum is to remove any air and moisture that may be present in the system before charging it with refrigerant. When an HVAC system is first installed or serviced, there may be air and moisture present in the refrigerant lines and components. These contaminants can negatively impact the performance and efficiency of the system and can cause problems such as reduced cooling capacity, increased energy consumption, and even equipment failure. To remove these contaminants, an HVAC technician will use a vacuum pump to evacuate the refrigerant lines and components of the system. This process creates a vacuum or negative pressure within the system, causing any air and moisture present to be pulled out of the system. Once the vacuum is complete and the system has been evacuated of all air and moisture, the technician can then charge the system with the appropriate amount of refrigerant. This ensures that the system is operating at peak efficiency and that there are no contaminants present that could cause problems in the future. Pulling a vacuum is an important step in HVAC installation, maintenance, and repair, and is typically required by manufacturers and industry standards to ensure that the system is operating properly and efficiently.

Labor

Labor in HVAC (Heating, Ventilation, and Air Conditioning) refers to the work or services performed by an HVAC technician or contractor in the installation, maintenance, or repair of an HVAC system. The scope of labor in HVAC can vary widely depending on the specific needs of the system and the customer. Common types of HVAC labor may include: Installation: This involves the physical installation of the HVAC system, including components such as air handlers, condensers, ductwork, and thermostats. Maintenance: This involves regular upkeep and inspection of the HVAC system to ensure that it is operating properly and efficiently. Maintenance may include tasks such as cleaning coils, changing filters, and inspecting components for wear and tear. Repair: This involves diagnosing and fixing problems with the HVAC system, such as a malfunctioning compressor or a refrigerant leak. Replacement: This involves removing and replacing an old or damaged HVAC system with a new one. The cost of HVAC labor can vary depending on the complexity of the work, the location, and the contractor’s expertise and experience. HVAC labor is typically billed either by the hour or by the project, and may also include the cost of materials, parts, and equipment. Proper HVAC labor is important to ensure that the system is operating efficiently and effectively, which can lead to lower energy bills and a longer lifespan for the equipment. It is recommended to work with a licensed and reputable HVAC contractor who can provide quality labor and ensure the system is operating properly.

Electrical Modification:

 

Electrical modification refers to the process of making changes or updates to an electrical system, such as an electrical panel, circuit breaker, wiring, or other electrical components. This can include adding new circuits, replacing old or damaged wiring, upgrading existing components, or making other modifications to improve the safety, functionality, or efficiency of the electrical system. Electrical modifications can be performed by a licensed electrician or electrical contractor, who will assess the existing system and determine the best course of action to make the necessary changes. This may involve installing new components, rewiring certain areas, or making other modifications to ensure that the system is up to code and functioning properly. Some common reasons for electrical modification may include: Home or building renovation: If a home or building is being renovated or updated, electrical modifications may be needed to accommodate new appliances, lighting fixtures, or other electrical equipment. Electrical safety: Electrical modifications may be needed to ensure that the electrical system is up to code and safe to use, especially if there are outdated or damaged components that could pose a safety risk. Electrical efficiency: Upgrading or modifying an electrical system can help to improve energy efficiency and reduce energy costs. It is important to hire a licensed and experienced electrician to perform electrical modifications, as this ensures that the work is done safely and up to code. Improper electrical modifications can pose a safety hazard and may result in damage to the electrical system or equipment.

Conversion from R22 to Drop in :

 

Conversion from R22 to a “drop-in” refrigerant refers to the process of replacing the existing R22 refrigerant in an HVAC system with a substitute refrigerant that can be used as a direct replacement. R22 is a type of refrigerant that has been phased out due to environmental concerns and is no longer being produced or imported. A “drop-in” refrigerant is a type of substitute refrigerant that can be used as a direct replacement for R22 without the need for extensive modifications to the existing HVAC system. These substitute refrigerants are designed to work with the same lubricants, materials, and components used in R22 systems, making the conversion process easier and more cost-effective. The process of converting an HVAC system from R22 to a drop-in refrigerant typically involves evacuating the existing R22 refrigerant from the system, replacing the refrigerant with the drop-in refrigerant, and making any necessary adjustments to the system to ensure that it is operating efficiently with the new refrigerant. It is important to note that while drop-in refrigerants can be used as a substitute for R22, they may not provide the same level of performance or efficiency as the original refrigerant. In some cases, modifications to the existing HVAC system may be needed to achieve optimal performance with the new refrigerant. Additionally, the use of substitute refrigerants may have environmental implications and it is important to consult with a licensed HVAC technician or contractor to determine the best course of action for your specific system and needs.

Refrigerants – Refrigerant R407c

Refrigerant R407C is a type of hydrofluorocarbon (HFC) refrigerant that is commonly used in air conditioning and refrigeration systems. It is a blend of three HFC refrigerants: R32, R125, and R134a. R407C has been used as a replacement for the ozone-depleting refrigerant R22, which is being phased out due to environmental concerns. It has a lower ozone depletion potential (ODP) and global warming potential (GWP) than R22, making it a more environmentally-friendly option. Some of the key properties and characteristics of R407C include: Boiling point: -43.8°C (-46.8°F) Critical temperature: 87.3°C (189.1°F) Ozone depletion potential (ODP): 0 Global warming potential (GWP): 1774 Azeotropic refrigerant blend R407C is commonly used in air conditioning and refrigeration systems, including commercial and residential applications. It is suitable for use in a wide range of equipment, including air-cooled and water-cooled chillers, rooftop units, and split systems. It is important to note that R407C, like other HFC refrigerants, is still a greenhouse gas and can contribute to global warming. As such, efforts are being made to develop more environmentally-friendly refrigerants with even lower GWP values.

Supply Modification :

In the context of HVAC (heating, ventilation, and air conditioning) systems, a supply modification refers to making changes to the supply side of the system, specifically the ductwork or other components that deliver conditioned air to the living or working spaces. A supply modification may involve a number of different changes, such as: Adding new supply ducts or diffusers to increase the airflow or improve air distribution in certain areas Replacing or upgrading existing supply ducts or diffusers that are damaged, obstructed, or inefficient Sealing gaps or leaks in supply ducts or diffusers to prevent air leakage or loss of conditioned air Modifying the size, shape, or configuration of supply ducts or diffusers to better match the requirements of the space or the HVAC system The goal of a supply modification is to improve the overall performance, efficiency, and comfort of the HVAC system, as well as to address any specific issues or concerns that may be present. A properly designed and installed supply system can help to ensure that the right amount of conditioned air is delivered to each space, that the air is distributed evenly and effectively, and that the system operates efficiently and reliably.

 

Return Modification :

In HVAC (heating, ventilation, and air conditioning) systems, a return modification refers to making changes to the return side of the system, specifically the ductwork or other components that draw air back into the system to be conditioned and redistributed. A return modification may involve a number of different changes, such as: Adding new return ducts or grilles to increase the airflow or improve air circulation in certain areas Replacing or upgrading existing return ducts or grilles that are damaged, obstructed, or inefficient Sealing gaps or leaks in return ducts or grilles to prevent air leakage or loss of conditioned air Modifying the size, shape, or configuration of return ducts or grilles to better match the requirements of the space or the HVAC system The goal of a return modification is to improve the overall performance, efficiency, and comfort of the HVAC system, as well as to address any specific issues or concerns that may be present. A properly designed and installed return system can help to ensure that the right amount of air is drawn back into the system, that the air is circulated effectively, and that the system operates efficiently and reliably. Proper air return is crucial for the efficient operation of an HVAC system, as it allows for the proper balance of air pressure and airflow in the living or working space.

Crane :

In HVAC (heating, ventilation, and air conditioning) installation and maintenance, a crane may be used to lift and move heavy equipment or components, such as air conditioning units, compressors, or rooftop HVAC systems, to and from rooftops or other high locations. Cranes are typically used in situations where equipment or components are too large, heavy, or awkward to be moved by hand or with standard equipment. A crane can safely lift and position the equipment or component, allowing for efficient installation, maintenance, or repair work. The type of crane used in HVAC work may vary depending on the specific requirements of the job. For example, a mobile crane may be used for rooftop installations or repairs, while a tower crane may be used for larger commercial or industrial HVAC systems. It is important to note that the use of a crane in HVAC work requires careful planning, coordination, and safety measures to ensure that the work is carried out safely and efficiently. This may include securing the equipment or component properly, ensuring that the crane operator and other workers are properly trained and equipped, and following all applicable safety guidelines and regulations.

Elbow/ Transition And Stand as Needed:

In HVAC (heating, ventilation, and air conditioning) systems, an elbow/transition is a pipe fitting that allows for a change in direction of the ductwork, typically at a 90-degree angle or a gradual curve. Transitions can also be used to connect different sizes or types of ductwork together. They are usually made of sheet metal, fiberglass or plastic materials and are used to direct air flow in different directions. A stand is a supporting structure that is used to elevate and support HVAC equipment or components, such as rooftop HVAC systems, air conditioning units, or compressors. Stands can be made of a variety of materials, such as steel or concrete, and are typically designed and engineered to meet the specific weight and load requirements of the equipment or component being supported. When used together, elbows/transitions and stands are important components in the installation and maintenance of HVAC systems. Elbows/transitions allow for changes in direction or connection of the ductwork, while stands provide a stable and secure platform for the equipment or component to rest on. Proper installation and use of elbows/transitions and stands can help to ensure that the HVAC system operates efficiently and reliably, while also minimizing the risk of damage or failure due to improper positioning or support.

Extra man :

Extra man” in HVAC labor typically refers to an additional worker who is brought onto a job site to assist with the installation, maintenance, or repair of HVAC systems. The need for an extra man may arise due to the size or complexity of the job, or to help ensure that the work is completed efficiently and safely. An extra man may be required for a variety of tasks, such as lifting and positioning heavy equipment, running and connecting ductwork, installing or removing components, or performing specialized tasks such as electrical or plumbing work. The use of an extra man can help to speed up the completion of the job, reduce the risk of injury or damage to equipment, and ensure that the work is carried out to a high standard. However, it is important to ensure that all workers on the job site are properly trained and equipped to carry out their assigned tasks, and that safety guidelines and regulations are followed at all times.

Disconnect and Whip :

In HVAC (heating, ventilation, and air conditioning) systems, a disconnect and whip refers to an electrical component used to connect an outdoor unit, such as an air conditioning or heat pump unit, to the electrical supply. The disconnect is a box-like component that contains fuses or circuit breakers, and is installed near the outdoor unit to provide a safe and convenient means of disconnecting power. The whip, on the other hand, is a flexible conduit that connects the disconnect to the outdoor unit, and is typically made of non-metallic or metallic armored cable. The whip is used to protect the electrical wires and ensure safe and reliable power supply to the outdoor unit. The disconnect and whip are important components in the installation and maintenance of outdoor HVAC units, as they allow for safe and efficient disconnection and reconnection of power supply during installation, maintenance, or repair. Proper installation and use of disconnects and whips can help to ensure the safety of both the workers and the equipment, while also minimizing the risk of electrical hazards and damage to the HVAC system.

Ton Package

Horizontal or Multi position Over/under or Side by side application: Gas or H.P. / Electric Heat A package unit in HVAC (heating, ventilation, and air conditioning) refers to a self-contained, all-in-one heating and cooling system that is typically used in commercial or industrial settings. Unlike traditional split systems, which are composed of separate indoor and outdoor components, package units contain all of the necessary components in a single, outdoor unit that can be installed on the roof or at ground level. A package unit typically includes a compressor, condenser, evaporator, air handler, and often a heating source, such as a gas furnace or electric heating coils. The unit is designed to provide both heating and cooling to a building, with the ability to control temperature, humidity, and air flow. Package units are commonly used in commercial buildings such as offices, warehouses, and retail spaces, as they are typically more efficient and cost-effective than traditional split systems, and are easier to install and maintain. They are available in a range of sizes and capacities to accommodate a variety of building sizes and heating and cooling needs.

Scuttle Hole

If we need to take apart we are not responsible for painting and putting back together . You will need to bring in a painter or handyman to do so. If this is needed to get equipment in and out properly. We do have someone we can recommend or you can bring in your own contractor if you’d like, by moving forward with scheduling you acknowledge and agree to our terms:

Condensation Modification :

A condensation modification in HVAC (heating, ventilation, and air conditioning) refers to a change or alteration made to the condensate drainage system of an HVAC system. During the operation of an air conditioning system, moisture from the air is removed and condensed on the evaporator coil, forming water droplets or condensate. This condensate needs to be drained away from the unit to prevent damage and maintain the system’s efficiency. A condensation modification may involve several different changes to the system’s condensate drainage, including: Adding or modifying a condensate drain line to improve drainage and prevent backups or overflows. Installing a condensate pump to help move condensate to a higher location, such as when the indoor unit is located in a basement or other low area. Adding a safety float switch to automatically shut off the unit in case of a condensate backup or overflow. Insulating the condensate drain line to prevent sweating and improve efficiency. Condensation modifications are typically performed by qualified HVAC technicians and may be necessary if the existing condensate drainage system is not functioning properly or if the system is being upgraded or modified in other ways. By ensuring proper condensate drainage, these modifications can help to maintain the system’s efficiency and prevent damage to the unit or surrounding areas.

Access :

Access in HVAC (heating, ventilation, and air conditioning) refers to the ability to reach and work on various components of an HVAC system, such as the compressor, condenser, evaporator coil, air handler, or ductwork. Access can refer to physical access, such as the ability to reach a component or area of the system for maintenance, repair, or installation purposes. Access can also refer to the ability to control and adjust the system, such as through a thermostat or control panel. In HVAC design and installation, access is an important consideration to ensure that components can be reached easily and safely for maintenance and repair purposes. Access panels and doors may be installed in the ductwork or system components to provide access to internal parts. In addition, proper clearance and spacing around the components should be provided to allow for safe and efficient maintenance and repair. Overall, ensuring proper access in an HVAC system is critical for maintaining efficiency, preventing breakdowns, and extending the lifespan of the system.

 

After Hours Call :

An after-hours call in HVAC (heating, ventilation, and air conditioning) refers to a service call placed outside of regular business hours, typically outside of the hours of 8 am to 5 pm on weekdays. These calls are often made for emergency repair or maintenance services that cannot wait until the next business day. Many HVAC service providers offer after-hours call services to their clients, often at a premium cost. These services may be available 24/7 or limited to specific after-hours periods, such as evenings, weekends, or holidays. The cost of after-hours call services can vary depending on the service provider, the time of the call, and the nature of the service required. In general, after-hours calls are made for urgent or emergency situations, such as a complete system failure or a malfunction that is causing discomfort or safety concerns. Service providers who offer after-hours calls often have trained technicians on call to respond quickly and efficiently to these situations, minimizing downtime and potential damage to the HVAC system.

Emergency call hvac:

An emergency call in HVAC (heating, ventilation, and air conditioning) refers to a service call made for urgent or critical situations that require immediate attention from a trained HVAC technician. Emergency calls are typically made outside of regular business hours and may be related to a complete system failure, a malfunction that is causing safety concerns, or other urgent issues. Examples of emergency situations in HVAC include a complete loss of heating or cooling, a gas leak or carbon monoxide detection, or a malfunction that is causing equipment damage or safety hazards. In these situations, it is important to contact an HVAC service provider immediately to prevent further damage, ensure the safety of occupants, and restore the system to proper working order as quickly as possible. Many HVAC service providers offer emergency call services to their clients, often at a premium cost. These services may be available 24/7 or limited to specific after-hours periods, such as evenings, weekends, or holidays. In general, emergency calls are given the highest priority by HVAC technicians to ensure that urgent issues are resolved as quickly and efficiently as possible.

Weekend Call HVAC :

A weekend call in HVAC (heating, ventilation, and air conditioning) refers to a service call made during the weekend, typically outside of regular business hours. These calls may be made for routine maintenance or repair services, or for urgent or emergency situations that require immediate attention. Many HVAC service providers offer weekend call services to their clients, often at a premium cost. These services may be available for a limited number of hours on the weekend, such as Saturdays from 8 am to 12 pm, or may be available for the entire weekend, including Sundays and holidays. Weekend calls may be made for a variety of reasons, including regular maintenance, repair of a non-critical issue, or urgent repairs that cannot wait until regular business hours. In general, weekend calls are less urgent than emergency calls and may not require an immediate response from an HVAC technician. The cost of weekend call services can vary depending on the service provider, the time of the call, and the nature of the service required. Clients should check with their HVAC service provider to determine the availability and cost of weekend call services.

Open Up Supply House :

in the HVAC industry. It refers to a fee that an HVAC supplier charges to allow a customer to access their inventory outside of regular business hours. This could be useful for contractors or technicians who need to purchase parts or supplies outside of normal business hours to complete a job.

 

Agreement:

By scheduling this job you have agreed to terms with your home warranty on payment, if you have any questions please ask before the day of the job. We have given our terms of the job to your warranty and they have gone through your agreement to figure out what they are willing to pay for and what is not covered. We do not have any control over what your warranty covers and does not cover. We also require half down at time of scheduling : If you need finance options please let office know at time of scheduling so we can see about the options we have.

Ready to Schedule? Call now!

Give us a call today and let us know how we can help you! For all of your AC needs – Suttle Air is here to keep it cool! 

Our Services:

Duct Cleaning

It is advised to have your air ducts cleaned every two to four years, while in some circumstances every two to three-year interval would be ideal for upkeep.

AC Tune Ups

Our professional technicians can help you keep your AC in excellent working condition by catching any minor problems before they become major.

AC Installs

A great AC will keep your family comfortable during the hot days and sleep comfortably at night. If you need the best for AC installation, then you need the experts at Suttle Air.

AC Repairs

AC is vital for staying cool during night and day. If something happens to your AC unit, you do not need to deal with the heat. Just call us at Suttle Air.

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